Help center
Frequently asked questions
Everything you need to know about earning and cashing out. Still stuck? We're one email away.
Is Granny Rewards free?+
Yes — creating an account and earning is completely free. You never pay to join or to cash out.
How do I earn coins?+
Play games, spin the wheel, scratch cards, claim your daily streak, take surveys, complete offers, and invite friends. Every action credits coins to your balance automatically.
How do I get paid?+
Redeem your coins for gift cards, or withdraw real cash via UPI, PayPal, bank transfer, or crypto (USDT). Requests are reviewed and paid out to the details you provide.
How long do withdrawals take?+
Most payouts are processed within a few business days after review. Coins are held when you request and debited on approval.
When do my coins from surveys and offers arrive?+
As soon as the provider confirms your completion — usually within minutes, though some tasks can take up to 24 hours.
Do I need the app, or can I use the website?+
Both work and share the same account. Sign in with the same account and your coin balance is identical everywhere.
What are Freebies?+
Freebies are giveaways you enter with coins. When the timer ends, the top entry wins the reward — and everyone who didn't win gets every coin refunded, so it's risk-free.
How does the referral program work?+
Share your invite link. When friends join and start earning, you get bonus coins. There's no limit to how many friends you can invite.
My coins didn't credit — what should I do?+
Give it up to 24 hours for offer/survey providers to confirm. If it still hasn't landed, contact us at rewards@grannyrewards.com with the details.